Frequently Asked Questions

Find answers to common questions.

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[[FAQPage.questions.a1]]

Can I list my own caravan?

Yes, visit the Marketplace and click 'Sell' to get started.

Is payment secure?

We use industry-standard encryption to protect your payments.

[[FAQPage.questions.q4]]

[[FAQPage.questions.a4]]

What payment methods do you accept?

We accept credit and debit cards, plus selected local methods. Funds are released to hosts after check-in.

[[FAQPage.questions.q6]]

[[FAQPage.questions.a6]]

How are listings and hosts verified?

Hosts must verify their identity. Listings go through a manual review before being published.

How can I become a host or seller?

Visit Become a Host or Sell on Marketplace, complete the application, and our team will respond within 1-3 days.